Nicoline Servicing & Maintenance

At Nicoline Asia, an authorized showroom for Nicoline Italia luxury products in Asia, we understand the value of your investment in our premium leather furniture. That’s why we offer a comprehensive range of servicing & maintenance packages designed to ensure your furniture not only lasts but maintains its elegance and comfort over the years. Discover the perfect care your exquisite pieces deserve with our tailored solutions.

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Our Commitment to Excellence

Why Regular Maintenance?

Leather, with its timeless allure and unparalleled comfort, requires dedicated care to preserve its beauty and functionality. Whether it’s a classic sofa or a modern recliner, each piece needs regular conditioning to prevent cracking and maintain softness. Our team of leather maintenance experts is at your service, providing professional-grade care directly to your home or business.

Our Services

Leather Conditioning and Cleaning

  • Bi-Annual Care: We recommend a cleaning and conditioning service every six months, tailored to the leather type and its environmental conditions. Our service includes:
    • Gentle hand cleaning to remove spots and soil.
    • Application of a professional-grade conditioner to protect and restore lustre.

Steam Cleaning (Chemical-Free) and Deep Upholstery Cleaning

  • Benefits:
    • Effective stain removal.
    • Elimination of accumulated soiling and dangerous microorganisms.
    • Removal of dust mites, pest excrements, and remains, improving atmospheric conditions.
    • Prevention of irritations, infections, and allergic reactions.

Eco-Friendly Cleaning Solutions

  • Our partnership with “Leather Master” Scandinavian experts ensures the use of eco-friendly cleaning solutions that are as gentle on your furnishings as they are on the environment.

Mechanical Services

  • Keep your recliner systems functioning flawlessly with our in-home service that includes servicing of cables, electric handsets, transformers, batteries, and lubrication of all mechanical parts.
Nicoline Servicing & Maintenance

Our Warranty Packages

10-Year Warranty

  • Comprehensive Coverage: For all sofa internal frame constructions, ensuring long-term peace of mind.

Platinum Package

  • Duration: 3 years with 1 cleaning servicing & maintenance per year.
  • Inclusions: Cleaning, leather/fabric care, lubrication of recliner systems, wiring, battery checks and tests.

Gold Package

  • Duration: 2 years, focusing on ensuring your furniture’s integrity without the inclusion of cleaning servicing & maintenance.

For all packages, we guarantee substitution of parts and basic repairs, including transportation for damage assessments, without additional charges.

Additional cleaning, leather/fabric care, lubrication of recliner systems, wiring, battery checks and tests is available for $480 per visit.

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Why Choose Nicoline Servicing & Maintenance?

Expertise and Quality

Our collaboration with Leather Master reflects our commitment to excellence and sustainability, offering products that cater to all upholstery needs while being environmentally responsible.

Tailored to Your Needs

From eco-friendly cleaning to comprehensive mechanical services, our packages are designed to keep your Nicoline Italia furniture in pristine condition, ensuring it remains a centerpiece of your space for years to come.

Frequently Asked Questions (FAQs)

How often should I have my leather furniture serviced?

We recommend having your leather furniture professionally cleaned and conditioned every six months to maintain its appearance and longevity. This frequency may vary based on the type of leather and its environmental exposure.

What does the Platinum Package include?

The Platinum Package offers a comprehensive 3-year warranty, including one cleaning servicing & maintenance per year. This includes cleaning and caring for the leather/fabric, lubrication of recliner systems, and checks for wiring and batteries.

Is the cleaning solution used for my furniture safe?

Absolutely. We use eco-friendly cleaning solutions developed by Leather Master Scandinavian experts. These solutions are designed to be as gentle on your furniture as they are on the environment, ensuring safe and effective cleaning.

Can I purchase a warranty package after my initial warranty has expired?

Yes, you can purchase or extend your warranty package at any time before your current warranty expires. Contact us for more information on package options and extension details.

What does the warranty cover?

Our warranties cover a range of services, including the substitution of parts and basic repairs without additional charges. The comprehensive 10-year warranty specifically covers all sofa internal frame constructions.

Do you offer services for all types of leather?

Yes, we cater to all upholstery needs, including Aniline, Semi-Aniline, Nubuck, Pigmented, and Corrected leathers. Our products and services are tailored to meet the specific needs of different leather types.

How are mechanical services conducted?

Our experienced technicians will service your recliner system directly in your home, including servicing of cables, electric handsets, transformers, batteries, and lubrication of all mechanical parts to ensure optimal performance.

What measures are taken to ensure the cleaning process is eco-friendly?

Our cleaning processes use water-based, environmentally friendly solutions from Leather Master, designed to break down oily soil deposits without harsh chemicals. Our high-powered extraction vacuums ensure that all dirt and water are effectively removed, minimizing environmental impact.